Testimonials

Customer Testimonials

Tell us what you think. Would you recommend us to others? Your feedback is highly appreciated. Please leave your testimonial below. Thanks.

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Bought a Skoda Fabia here last week (August 23).
Very pleased, nice people I needed fast and bent over backwards to help me.
That car is great, was serviced, MOT done and Valleted and AA cover in 2 days.
Very friendly, honest and reliable people.
The second car I have purchased from them and the 1st was an excellent and reliable car, that’s why I returned to them.
Can’t recommend highly enough.

Purchased a 15 plate Astra in Dec 2022. Justin was helpful from the very start of the transaction. Did everything that he said he would do and even delivered the car to my place of work. Car has been very reliable without any issues. Will definitely purchase a used car from them again. Excellent service. Thank you!!

Just bought a car from Justin and was really pleased with the service it was excellent

Bought cars before from here my two daughters also have cars from here excellent service nothing too much trouble 👍🏼

Bought a car from Martin recently excellent service. I did have a slight problem but Martin got it sorted immediately. Would definitely recommend.

The best service from this garage! Polite and pleasant bunch 🙂 very happy customer 🙂 quick, easy and happy service. Will be reccomending and coming back in the future 🙂 thank you so much.

Very plesant, no pressure buying experience, had my Fiesta a year now and just had a clean mot. Very pleased with the car and would definitely recommend this dealer.

Brilliant service, Martin was very helpful when looking for a car and gave some great advice. The car itself was in great condition and was serviced before purchase. Easy to pay and everything went smoothly.

Probably the best experience I've had buying a car. The guys were friendly, flexible and fair. They prepared my car in just 2 business days as I needed a fast turnaround. I can't recommend them enough. I'll be back!

Absolutely brilliant service, found the car I wanted happy with the condition and test drive so put the deposit down – kept up to date with the the new MOT and availability to collect.

On collection the vehicle was immaculate – would definitely recommend any one to use

Fab customer service from Justin. I found my perfect car at a very competitive price.. nothing was too much hassle. And a very quick turn around which I was chuffed about 👌. Thanks 😊 x

Absolutely fantastic to deal with. Justin looked after us and made sure everything went perfectly. Nice to deal with a good old fashioned family firm who want to sell you a car and not 50 different add on policies. Would definitely recommend

Having had a lot of bad luck and dealings with horrible dealers, finding these guys have been a breath of fresh air! From my initial enquiry they were helpful, honest, friendly, helped source finance to completing the sale everything went smoothly. The car comes with a brilliant warranty pack to. Even afterwards when the car needed a little bit of work Justin helped me and went above and beyond what he needed to do. I cannot recommend them enough, I love my new car, I would definitely purchase from them again! Thank you guys 🙏

Pleasure to use , friendly and hassle free , will 10% be back and highly recommend to my friends and family

Highly recommended! Super, thoroughly, lovely genuine guys. No hard sell, just quality cars and helpfulness, peace of mind with a 6 month warranty, super customer service. I love, love, love my new Fiesta, it's beautiful, superb valet job too, thank you so much.

Amazing company, very friendly; family based. Quality Vauxhall Astra and would recommend anyone.

Great garage, honest, and pleasure to deal with. Very accomodating and great communication throughout, thank you for a swift and easy purchase, very happy with our Mazda 6. Thank you.

renault megane gt line tomtom puchased approx 4 weeks ago, held off my feedback until totally happy with the
car. i did not have to worry, great car, great dealer, and i would recommend them.

bob catterall

Bought my car from Rickell car sales five months ago and my wife loves it! Unfortunately the heater blowers became faulty and only worked on setting 4. I was very impressed with the way both Justin and Martin dealt with my issue and rectified the problem quickly and professionally after 5 months of ownership. Thanks a lot guys and I’ll see you when my lease car goes back!

I had a great experience buying my new car from here. Both Martin and Justin were both incredibly helpful and made sure the process was as quick and as smooth as possible, even with third-party financers involved. Any questions were happily answered and I drove away as planned with a great car. Thanks guys!!

Absolutely fabulous customer service honest and we would highly recommend they have been completely true to their word and would not hesitate in buying another vehicle from them thanks Justin and Martin

After searching forever for my perfect car, I finally found it at Rickell's.
There was no hard sell, just sincere honest help and information.
Customer service was second to none! The car was spotless, the warranty generous, the price competitive.
I couldn't be more happy with the whole experience of buying a car & I would, without doubt use them again & would recommend them to anyone !
Thanks Martin & team!

First class customer service when buying my car from Rickell car sales. Very pleased with my purchase, and with the 6 months warranty gives you added peace of mind when buying. Would recommend this place when buying a used car and would definitely come back.